Privacy Policy

Linked Diamonds Policies

Shipping Policy

At Linked Diamonds, we take pride in our craftsmanship and ensure that all our lab-grown and natural diamond links are shipped securely from Los Angeles and Seattle. We aim to process and ship orders within 1-3 business days. All orders are delivered via insured USPS, FedEx & UPS, at no additional cost to you. Once shipped, you will receive a confirmation email with tracking information.

Return Policy

Your satisfaction is our top priority. If, for any reason, you are not completely satisfied with your purchase, you can return your merchandise within 7 days of receiving your order. Here are the details:

• Return Process: To start a return, please reach out to our customer service team at linkeddiamonds@gmail.com for a return authorization.

• Shipping Costs: Customers will be responsible for the shipping costs associated with returning items.

• Condition of Returned Items: Items must be returned in their original condition, unworn, and with all original packaging.

Exclusions: Made-to-order jewelry is eligible for exchanges or store credit, while in-stock jewelry can be returned or exchanged.

Warranty and Repair Policy

At Linked Diamonds, we stand by the quality of our products. Our warranty includes:

• Manufactured Defects: If your item has a manufacturing defect, we will repair it at no cost to you. Proof of purchase may be required.

• Customer Responsibility: If damage occurs due to misuse, abuse, or exposure to abrasive chemicals, we reserve the right to determine whether to provide a replacement or an exchange at our discretion.

Additional Information

• Customer Service: For any questions or concerns regarding your order, please reach out to our customer service team at linkeddiamonds@gmail.com

• Privacy Policy: Your privacy is important to us. Please refer to our privacy policy for information on how we collect, use, and protect your personal information.

• Payment Methods: We accept various payment methods including major credit cards, and others. All transactions are securely processed.

Thank you for choosing Linked Diamonds! We appreciate your business and look forward to serving you.

From CEO & Founder: Liliana Edwards